## Short description ## Describe the observation in one or few sentences, so one can understand the issue ## without reading the page itself. ## Example: New users failing to create new page, choosing one of the templates instead ## of the "Create New Empty Page" link. '''short description here... (replace with your content)''' = Observation = ## Full description of what happened (facts). ## Describe the actual behavior ## Describe the expected behavior == Task == ## Describe the task == Users == ## Describe the users observed: are they typical users? small group with special needs? Their common atributes, background, etc. == Context == ## How did you make this observation? watched them behind the back? email support? ## watching wiki activity? ## Describe the spatial, temporal and/or social context in which the observed facts ocurred. Was in their work/homes/public spaces, in a formal/informal setting, under wich constrains/limits, etc. ## MoinMoin details: version, server if it related ## Client operating system and browser = Discussion = ## Why do we believe the users failed in the task? ## How to prevent this failure? ---- CategoryUsabilityObservation